Shipping policy
THE MYTHIC METHOD SHIPPING POLICY
DOMESTIC SHIPPING (UNITED STATES)
Free Standard Shipping
- Complimentary standard shipping on all orders
- Standard delivery: 4-7 business days
- Tracking information provided via email upon shipment
Expedited Shipping Options
- Express Shipping (2-3 business days): $10.00
Processing Time
- All orders are processed within 2-5 business days
- Weekend and holiday orders ship next business day
INTERNATIONAL SHIPPING
Available Countries We currently ship to Mexico only
International Rates & Delivery
International Customer Responsibilities
- Customs & Duties: Customer is responsible for all customs fees, import duties, taxes, and brokerage fees imposed by destination country
- Address Accuracy: Ensure shipping address includes all required information for your country
- Delivery Delays: International shipments may experience delays due to customs processing
SHIPPING RESTRICTIONS
We Cannot Ship To:
- P.O. Boxes or APO/FPO addresses
- Freight forwarding companies
- Countries with shipping restrictions on dietary supplements
TRACKING & DELIVERY
Order Tracking
- Tracking information sent via email within 24 hours of shipment
- Track your order using the EasyPost tracking link provided in your shipping confirmation email
- For questions about tracking, contact: support@themythicmethod.com
Delivery Requirements
- Signature may be required for orders over $150
- We are not responsible for packages left unattended per carrier policy
- If package is returned as undeliverable, customer is responsible for reshipment costs
SHIPPING DAMAGE & LOST PACKAGES
Damaged Packages
- Inspect package upon delivery
- Report damage within 5 business days to support@themythicmethod.com
- Include photos and order number
- Replacement shipped immediately at no cost
Lost or Stolen Packages
- Contact us immediately if tracking shows delivered but package not received
- We will work with shipping carrier to investigate
- Replacement or refund provided after carrier investigation concludes
SPECIAL CIRCUMSTANCES
Weather Delays
- Extreme weather may cause shipping delays beyond our control
- Temperature-sensitive supplements may be held during extreme heat/cold
Holiday Shipping
- Extended processing times during peak holiday seasons
- Holiday shipping deadlines posted on website during relevant periods
- No shipments on federal holidays
Address Changes
- Address changes must be requested within 2 hours of order placement
- Contact support@themythicmethod.com immediately
- Cannot modify address once package is in transit
CONTACT INFORMATION
For shipping questions or concerns:
- Email: support@themythicmethod.com
- Hours: Monday-Friday, 9:00 AM - 6:00 PM MST
- Response time: Within 24 hours
Shipping policy subject to change. Current policy effective as of 7/22/2025